Help KB
Answers for installing, paying, and getting connected.
Start with the activation guide, then use the support links if your order needs a closer look.
Faster support
Include your order email, phone model, country, and ICCID if your eSIM is already installed.
Popular articles
Install and activate your eSIM Japan eSIM
Set up by QR code or manual details, then choose the eSIM for mobile data.
Open topicCoverage and networks
Search every included destination and confirm the route before checkout.
Open topicOrders and payment
Understand card, Bitcoin, Ethereum, USDT, delivery, and order status.
Open topicStill need a hand?
Include your order email and ICCID when available so support can investigate without a second round trip.